ProBizEra
Last updated: May 2, 2025
This Privacy Policy describes the policies and procedures of ProBizEra regarding the collection, use, and disclosure of your information when you use our Service, as well as your privacy rights and how the law protects those rights.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initials have meanings defined under the following conditions. These definitions shall apply regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
• Account – a unique account created to access our Service or parts of it.
• Affiliate – an entity that controls, is controlled by, or is under common control with ProBizEra (parent, sister, or partner company).
• Company – refers to ProBizEra, Belgrade (also referred to as “we”, “us”, or “our”).
• Cookies – small files placed on your device by a website.
• Country – Serbia.
• Device – any device that can access the Service such as a computer, smartphone, or tablet.
• Personal Data – any information relating to an identified or identifiable natural person.
• Service – refers to the ProBizEra website (https://probizera.com).
• Service Provider – any natural or legal person processing data on behalf of the Company (e.g., hosting, analytics).
• Usage Data – automatically collected data generated by use of the Service.
• You – the individual or legal entity accessing or using the Service.
Collection and Use of Personal Data
Personal data we may collect includes:
• Full name
• Email address
• Phone number
• Address (street, city, postal code, country)
• Account information
• Other information you voluntarily provide
Usage data (automatically collected):
• IP address
• Device and browser type
• Access time and session duration
• Visited pages
• Technical and diagnostic data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our site, improve user experience, and analyze traffic.
Types of cookies:
• Essential – enable core site functionality
• Functional – remember your preferences (e.g., language, login)
• Analytics – help us understand how the site is used
• Marketing (if used) – for displaying relevant advertisements
You can disable cookies in your browser settings, but this may affect site functionality.
Legal Basis for Processing (in accordance with GDPR)
If you are located in the European Union (EU) or cooperate with us from the EU, the processing of your personal data must be based on a lawful basis under the General Data Protection Regulation (GDPR).
ProBizEra may process your personal data on the following legal bases:
1. Consent (Article 6(1)(a) GDPR)
When you have given explicit consent for a specific purpose (e.g., newsletter subscription). You may withdraw consent at any time.
2. Performance of a Contract (Article 6(1)(b) GDPR)
When processing is necessary to perform a contract or to take steps prior to entering into a contract (e.g., creating an account, requesting a quote).
3. Legal Obligation (Article 6(1)(c) GDPR)
When processing is required by law (e.g., storing invoices or tax documents).
4. Legitimate Interest (Article 6(1)(f) GDPR)
When processing is necessary for the Company’s legitimate interests (e.g., improving the website, fraud prevention, analytics), unless those interests are overridden by your rights and freedoms.
CCPA/CPRA (California)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to your data, request deletion, and opt-out of the sale of personal data.
Use of Personal Data
We use your data to:
• Maintain and improve the website
• Manage user accounts
• Communicate with users (email, phone, notifications)
• Fulfill legal and security obligations
• Conduct statistical analysis and improve services
• Provide marketing and promotional content (with your consent)
Data Sharing
We may share your data with:
• Technical and analytics partners
• Legal and accounting professionals
• Government authorities where legally required
• In case of business transfers (merger, acquisition)
• Only with your consent – for other purposes
Data Retention
We retain your data as long as necessary for the purposes stated, unless a longer retention period is required by law (e.g., tax regulations).
Data Transfers Outside the Country
Data may be processed outside of Serbia, EU or USA. In such cases, we take all reasonable steps to ensure data security and legal compliance during the transfer.
Your Rights
You have the right to:
• Request access to your data
• Correct inaccurate information
• Restrict processing
• Withdraw consent
• Request deletion (“right to be forgotten”)
• Transfer data to another provider (data portability)
You can submit your request via our contact page or email.
Data Security
We implement appropriate technical and organizational measures to protect your data, but no system is 100% secure. We follow industry-standard security practices.
Children’s Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has submitted data, please contact us for removal.
External Links
Our Service may contain links to external websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on the website with the revised date.
Contact
If you have any questions or requests regarding data protection:
• Email: info@probizera.com